Refund policy
Our Commitment
Because every product is custom-made to order, we do not accept returns or exchanges for reasons such as ordering the wrong size, color, or simply changing your mind. We encourage you to review your order carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
We stand behind the quality of our products. If your order arrives damaged, defective, or with a printing error, we'll make it right. Please contact us within 30 days of delivery with:
- Your order number
- A clear photo of the issue
We'll review your claim and offer a free replacement or full refund at our discretion.
Lost Packages
If your package hasn't arrived within the estimated delivery window, please reach out and we'll investigate with our fulfillment partner. If the package is confirmed lost, we'll send a replacement or issue a refund.
Wrong Address
If an order is returned to us due to an incorrect shipping address provided at checkout, the customer will be responsible for the cost of reshipping.
Contact Us
To submit a return or refund request, please email us at support@humansagainstai.store with your order details.